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Our profit sharing program sets Delta apart is a powerful tool uniting all of our employees around a common goal.
Internet acronyms, text message jargon, abbreviations, initialisms, cyberslang, leetspeak, SMS code, textese With hundreds of millions of people texting regularly, it's no wonder you've seen this cryptic looking code!
Commonly used wherever people get online -- including IMing, SMSing, cell phones, Blackberries, PDAs, Web sites, games, newsgroup postings, in chat rooms, on blogs, or on social media -- these abbreviations are used by people around the world to communicate with each other.
With this in mind, we recently made the decision to align our profit sharing plans once again.
Our people are our greatest asset and our culture is the foundation of our strategy.
We continue to show that air travel is resilient and part of our daily fabric in today's society, in good times and in challenging times.
We generated 6% top-line growth, a 16% operating margin, and $1.6 billion of operating cash flow while facing pressure from rising fuel prices and $120 million headwind from Hurricane Irma.We were rebounded quickly from Irma and were the first airline to resume service in most of the key airports in Florida, including Tampa, Orlando, and Fort Lauderdale.
Our recovery was aided by the process improvements we put in place earlier this year following the April storms, including better crew communications and scheduling. I want to express my sincere thanks to the Delta people for the grace and professionalism you demonstrated to take great care of each other and our customers through all the challenges we faced this quarter.BTW: If you ever see someone TYPING AN ENTIRE SENTENCE IN ALL CAPITAL LETTERS that means SHOUTING!It is not proper netiquette to TYPE IN ALL CAPS (even in email), in fact, it's annoying. Our leadership team is here in the room with us for the Q&A session. Joining us from Atlanta today are our CEO, Ed Bastian; our President Glen Hauenstein; and our CFO, Paul Jacobson.Their efforts resulted in another $314 million toward next year's profit sharing payout.